Once you have completed your quiz, you will be able to subscribe as a Committed Business!

Within this process you will:
  • Purchase the payment plan for the level you have achieved.
  • Have a dashboard through which you can take the quiz again, see your personalised report, edit your advert and visit a range of resources should you wish.
  • Create an advert to profile your business so customers can find, rate and comment on your business.

You will then be signed up to the Every Customer Counts commitment. 

We will then:
  • Email you the logo with brand guidelines for you to display on your website and literature
  • Send you, via post, your information pack containing an Inclusive Customer Service Policy and window sticker showing your ECC rating for you to display .
Subscription costs:
  • Levels 1 - 3 costs just £35
  • Level 4 costs £95 and you will receive a call from an ECC access consultant to discuss your report and validate your rating.
  • Level 5 costs £465 and you will receive a premises visit from an ECC access consultant to validate your rating.

Commitment Statement

You are now demonstrating your commitment to providing a service all customers can use, and in a manner that respects dignity, choice and independence.

Consistent with the Every Customer Counts vision of being a business accessible to everyone, you agree to follow the guidance provided within your personalised report as best as possible to remove any potential barriers.

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